Narita International Airport and eSIM
Narita is a common gateway to Tokyo, but the onward journey takes time and should be planned before landing.
On arrival
Prepare your connection before landing
Japan
Install before departure
Install the eSIM at home over stable Wi-Fi. Do not wait until baggage claim to scan the QR code.
Activate on arrival
When the phone is ready, select the correct data line and follow the plan's roaming instructions.
Maps and transport
Check rail or bus transport to Tokyo before departure and save the hotel address offline.
If the eSIM does not work
Check Wi-Fi during installation, the correct data line, roaming settings, and that the phone is unlocked. Use Wi-Fi while troubleshooting and contact support with your order ID.
Frequently asked questions
Should I install the eSIM before arriving at Narita International Airport?
Yes. Install over stable Wi-Fi before departure so you rely less on Wi-Fi on arrival.
Does data roaming need to be on?
It depends on the specific plan. Follow the instructions supplied with the product.
What should I do if I have no data?
Use Wi-Fi, check the data line and roaming, and contact support with your order ID if the problem continues.
Source: Narita International Airport (Narita International Airport)